Support Hours
Monday through Friday: 8:00 am to 6:00 pm, Eastern US*
Contact us via phone at +1-800-615-0206 or via email at [email protected]
*Saturday appointments may be available (10:00 am - 4:00 pm) when scheduled at least 72 hours in advance. Check with Support to confirm availability.
| Plan a New System | Install a New System | Takeover an Established System | Convert from JADConfig to AMP |
|---|---|---|---|
| Choose a Product Series that fits the video requirements and choose a single switch or multiple switches to act as the center of the matrix. | Download AMP - system configuration software - to setup the system. | Gather system details - device models, port connections, switch model(s), control system - to take full control of a system. | Convert from JADConfig to AMP - 2G, Omega, Ultra, one switch, multiple switches - to update a system and take advantage of new features. |
Featured Articles
Topics
Remote Desktop Support
If you need us to take a look at your jobsite through a remote PC, give us a call, then download and run our Remote Support Software
