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Welcome to the Just Add Power Knowledge Base!

Can't find what you're looking for? Please create a new ticket or give us a call at +1-800-615-0206, extension 2.

Adjusted Support Hours

Day and Date Support Hours (Eastern US)
Memorial Day: Monday May 27th Closed

Regular Support Hours

Monday - Friday: 8:00 am to 6:30 pm
Saturday: Appointment based between 10:00 am and 4:00 pm (allow 72 hours notice when scheduling).

All times are Eastern US.

Plan and Install a New System

Spec Just Add Power hardware and choose a switch that is compatible with Advanced Matrix Programmer, our system configuration software.

Download Advanced Matrix Programmer (AMP) to setup the system.

Takeover a System Already In Place

Take inventory and prepare to take full control of a system by gathering system details like Just Add Power hardware and firmware, switch model, physical port connections, and control system.

Need us to check something out? Contact us to let us know, then download and run our Remote Support Software


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