Feb 02, 2023
Message
Network link is down
Message Location
In the bottom-left corner of the Diagnostic Screen on a display connected to a Just Add Power Receiver.
Message Meaning
The Receiver does not have an active network connection. If the Receiver is PoE, PoE is working but data transmission is not.
Solutions
- The network cable may not be properly seated. Disconnect and reconnect the network cable at both ends.
- The network cable may be bad. Swap the network cable with a known-working cable.
- The network port on the switch may be bad. Swap the network cable to a different port on the switch.
- The network port on the Receiver may be bad. Swap the Receiver with a known-working Receiver.