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Home > Device Management > 2G Series Device Management > How to Identify the Firmware Version for 2G Series Devices
How to Identify the Firmware Version for 2G Series Devices
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Overview

Knowing the firmware version of your Just Add Power 2G Series devices is essential when adding or replacing units in an established system.

Note: Many of the following steps require a static route to be configured. For detailed instructions, refer to our guide on Setting Up a Static Route on Your Network or Laptop.


Methods for Checking Firmware Version

There are several methods available for identifying the firmware version on a 2G Series device:

  • Diagnostic Screen

  • webUI

  • Command Line Interface (CLI)

All firmware versions for 2G Series devices begin with the format Ax.x.x.


Diagnostic Screen

To determine the firmware version of a Just Add Power 2G Series device using the diagnostic screen, follow these steps:

  1. Locate the Source Device:
    From any display connected to a Just Add Power decoder, identify the source device currently in use.

  2. Access the Encoder:
    Go to the physical location where the corresponding Just Add Power Encoder is connected to the source.

  3. Disconnect the HDMI Cable:
    Unplug the HDMI cable from either the source device or the transmitter. Leave the cable disconnected.

  4. Return to the Display:
    Within 10 seconds of disconnecting the HDMI cable, the connected display should show the Just Add Power splash screen.

  5. Identify Firmware Information:
    On the splash screen, look for the text displayed in the bottom-right corner. The firmware version will be shown in the format of a date.

  6. Cross-Reference the Firmware Date:
    Use this link to match the date displayed with the corresponding firmware version.


webUI

To determine the firmware version of a Just Add Power 2G Series device using the webUI, follow these steps:

  1. Open a Web Browser:
    Open your preferred web browser (e.g., Google Chrome, Mozilla Firefox, or Microsoft Edge).

  2. Type the Device IP Address:
    Enter the IP address of the target encoder or decoder into the address bar.

  3. Locate Firmware on the Device webUI:
    Navigate to System > Version Information.

The firmware version will be displayed on this page.


Command Line Interfance (CLI)

To identify the firmware version of a 2G Series device using the Command Line Interface (CLI), follow these steps:

  1. Open a Telnet Session:
    Establish a Telnet session to the IP address of the Encoder or Decoder on port 23 using a tool such as Telnet or PuTTY.

  2. Send the Command:
    Once connected, enter the following command:

    cat /etc/version
  3. Command Response:
    The device will return its current firmware version in response to this command.

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