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Troubleshoot a 2G Legacy Mode System (2G Legacy Mode)
Overview Use this guide to troubleshoot video, startup, and network connection problems in an established Just Add Power 2G Legacy Mode system. It applies to 2G Series Encoders and Decoders and to compatible Omega Series or Ultra Series devices operating in 2G Mode. Start by identifying whether the problem affects …
01-Oct-2026
2G Legacy Mode Firmware: L1.1.9.0
Overview Firmware L1.1.9.0 enables 2G Series devices and compatible Omega Series and Ultra Series devices to operate under the JPSW switching structure used by AMP 2G Legacy Mode. This is the first L Series firmware release and requires AMP 2.0.0 or later . L Series firmware is intended only for AMP 2G Legac…
02-Oct-2026
Add New Devices On-site to an Established System with AMP Alternate Configuration
Overview Advanced Matrix Programmer (AMP) can add new Omega Series, Ultra Series, or MaxColor Series Encoders and Decoders to an established Alternate Configuration system while at the jobsite. AMP communicates with one established device to retrieve the system settings and existing device assignments. The new devi…
27-Aug-2026
MaxColor Series: MAX v3.7.4
Release Date 2023-07-10 Compatibility * MAX v3.7.4 is fully compatible with all MAX v3.x.x versions * MAX v3.7.4 operates on models: MC-RX1 MC-RX2 MC-TX1 MC-TX2 Download Download Firmware v3.7.4 Changes Major * Integrated IR output is active * Plug-Play-Present available in AMP VLAN systems * …
19-May-2026
Configure New Devices Off-site for an Established System with AMP Alternate Configuration
Overview Advanced Matrix Programmer (AMP) can configure new Omega Series, Ultra Series, or MaxColor Series Encoders and Decoders at an office before they are added to an established Alternate Configuration system at the jobsite. Because AMP cannot communicate with the established system during an off-site configura…
21-Aug-2026
Update Firmware with AMP - Video
Overview AMP - Advanced Matrix Programmer - is software that configures Omega, Ultra and MaxColor series Just Add Power devices into an HDMI matrix switching system. This video demonstrates updating the device firmware within a standardized configuration. To begin Updating, start by clicking Service on the ma…
29-May-2025
Omega & Ultra Series: B2.3.9
Download Download Omega/Ultra Firmware B2.3.9 Release Date 2023-07-10 Compatibility * B2.3.9 is fully compatible with all B2.x.x versions (B2.0.0 through B2.3.8) B2.x.x is incompatible with B1.x.x * B2.x.x operates on all Omega and Ultra models * B2.x.x does not support backward compatibility with …
19-May-2026
How to Update Firmware on a Device (2G Series and 2G Legacy Mode)
Overview The firmware update method depends on how the system is configured: * AMP 2G Legacy Mode: Use AMP 2.0.0 or later to apply L Series firmware through its configuration workflow. * Established A Series systems: Use the A Series maintenance instructions below when the system is remaining on A Series firm…
06-Oct-2026
Omega & Ultra Series: Firmware Version Information
Overview Firmware for Omega (1080p) and Ultra (4K) systems begins at B1.0.0 . Previous firmware versions that begin with A are backwards-compatible with 2G devices and have options to output a maximum of 1080p. Omega/Ultra firmware has 3 numbers listed as B X.Y.Z that translate to: * X = Major version In…
19-May-2026
How to Identify the Model Number of a Device (2G Series and 2G Legacy Mode)
Overview There are many ways to identify the model/SKU number of a Just Add Power transmitter or receiver. These instructions will cover two ways to find this information: * Command Line Interface [CLI] * Physical Identification Command Line Interface [CLI] This function is only supported on Firmware A6.4.12 a…
02-Oct-2026
