TP-Link Switch Rejects a Configuration File in AMP 2.0.0
Overview AMP 2.0.0 may generate configuration files that some TP-Link Omada SG34XX Series switches reject during Standardized Configuration. This issue affects switches whose model names do not include the TL- prefix. Affected AMP version: 2.0.0 Expected fixed version: 2.0.1 Configuration: Standardized Con…
14-Oct-2026
TP-Link Switch Firmware Prevents Matrix Switching and AMP Service
Overview Certain newer TP-Link switch firmware versions prevent matrix switching and AMP service functions from working correctly in a Standardized Configuration system. This article lists the maximum supported switch firmware versions and explains how to return the switch to compatible firmware. Expected fixed ve…
14-Oct-2026
Luxul SW-505 Switches Prevent Configuration and Service in AMP 2.0.0
Overview AMP 2.0.0 has a firmware validation issue with Luxul SW-505 Series switches. The issue prevents Build & Expand and Service functions from working. Affected AMP version: 2.0.0 Expected fixed version: 2.0.1 Affected switches: Luxul SW-505 Series Workaround Use AMP 1.6.3 to perform the affected c…
14-Oct-2026
Remove Luxul Stack Settings Before Building an AMP System
Overview Luxul switches configured as a physical stack must be separated and returned to factory defaults before they can be configured as individual switches with AMP. This procedure removes the existing stack relationship and prepares each switch for the appropriate AMP Build New workflow. It does not configure…
13-Oct-2026
Understand 2G Legacy Mode Compatibility
Overview 2G Legacy Mode allows compatible Omega Series and Ultra Series devices to operate with 2G Series Encoders and Decoders. AMP 2.0.0 or later supports these systems through its normal discovery, configuration, and firmware update workflows. On compatible Omega Series and Ultra Series devices, 2G Legacy Mode…
15-Oct-2026
Encoder or Decoder Connected at 10/100 Mbps (Omega, Ultra, and MaxColor Series)
Overview This article helps troubleshoot Encoders and Decoders that report a 10 or 100 Mbps network link in an AMP Standardized or AMP Alternate Configuration system. Use AMP’s Gather Details tool to identify affected devices, then determine whether the reduced link speed follows a device or remains with its cable p…
02-Oct-2026
2G Legacy Mode Firmware: L1.1.9.0
Overview Firmware L1.1.9.0 enables 2G Series devices and compatible Omega Series and Ultra Series devices to operate under the JPSW switching structure used by AMP 2G Legacy Mode. This is the first L Series firmware release and requires AMP 2.0.0 or later . L Series firmware is intended only for AMP 2G Legac…
02-Oct-2026
Troubleshoot Decoder Diagnostic Screen Messages (Omega, Ultra, and MaxColor Series)
Overview When video is unavailable, a Just Add Power Decoder may display a status message on its Diagnostic Screen. Read the message in the bottom-left corner to find the relevant checks below. Some messages appear briefly during startup, source changes, or device operations. The examples below show a MaxColor Seri…
30-Sep-2026
How to Name a Device (Omega, Ultra, and MaxColor Series)
Overview Omega Series, Ultra Series, and MaxColor Series devices can be assigned a custom device name. Naming devices makes it easier to identify individual Encoders and Decoders when configuring, accessing, or managing a system. When building a new system with Advanced Matrix Programmer (AMP), device names can be …
17-Aug-2026
Add New Devices On-site to an Established System with AMP Alternate Configuration
Overview Advanced Matrix Programmer (AMP) can add new Omega Series, Ultra Series, or MaxColor Series Encoders and Decoders to an established Alternate Configuration system while at the jobsite. AMP communicates with one established device to retrieve the system settings and existing device assignments. The new devi…
27-Aug-2026
