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Capture and Submit AMP Logs
Overview AMP records its interactions with your PC, network switch, and Just Add Power devices. When an error occurs, these logs help Technical Support identify the cause and recommend next steps. Use this procedure to capture and submit AMP logs for Standardized or Alternate Configuration systems. If an issue prev…
29-Oct-2026
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Just Add Power RS232 Debug Cable Pinout
Overview Just Add Power 2G Series, Omega Series, Ultra Series, and MaxColor Series devices have a 3-pin debug port used with an RS232 debug cable for DeBrick device recovery . This article shows where to find the port and provides the cable pinout. Debug Port Location On Omega Series, Ultra Series, and MaxColor S…
29-Sep-2026
⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
