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Showing articles from Error tag

AMP - Instructions - Submit Logs for Bug Reports

Overview We think Advanced Matrix Programmer is a pretty awesome program, and we work hard to ensure it adapts to changes in the AV Industry. Every time AMP runs, it collects a log of all of the things it does. This log details everything that AMP has done to interact with the PC, switch, and Just Add Power devices…

JADConfig - Connection Requirements & Troubleshooting

Overview Two physical connections are needed to set up a new system with JADConfig: * A wired network connection from the JADConfig PC to port 1 of the switch. New systems MUST NOT be configured over a wireless connection. * A serial connection from the JADConfig PC to the console port on the switch. The info…

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