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Support will close at 3:00 pm Eastern on December 20th. Limited support will be available from 8:00 am to 6:00 pm on December 23rd, 26th, 27th, and 30th. Support will be closed December 24th, 25th, and 31st as well as New Year's Day.

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Diagnostic Report

The PDF attached to this Knowledge Base article contains instructions for collecting a Diagnostic Report along with the cable pinout and the physical connections needed to do so. A diagnostic report allows Just Add Power to determine the cause of a Just Add Power bug or a compatibility issue between Just Add Power a…

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