⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
Troubleshoot Decoder Diagnostic Screen Messages (Omega, Ultra, and MaxColor Series)
Overview When video is unavailable, a Just Add Power Decoder may display a status message on its Diagnostic Screen. Read the message in the bottom-left corner to find the relevant checks below. Some messages appear briefly during startup, source changes, or device operations. The examples below show a MaxColor Seri…
30-Sep-2026
How to Identify the Model Number for Omega/Ultra Series Devices
Overview There are many ways to identify the model/SKU number of a Just Add Power Encoder or Decoder. These instructions will cover two ways to find this information: * Command Line Interface [CLI] * Physical Identification Command Line Interface [CLI] This function is only supported on Firmware B1.1.X and lat…
28-Jan-2026
How to Capture Log Messages from an Encoder or Decoder (Omega, Ultra, and MaxColor Series)
Overview This procedure collects a complete, timestamped snapshot of system state and activity from a Just Add Power device. When captured consistently, these logs allow Support to verify system uptime, configuration state, and runtime behavior before, during, and after a reported issue. Following the steps below e…
29-Sep-2026
How to Locate a Device IP Address (Omega, Ultra, and MaxColor Series)
Overview Before accessing a Just Add Power device through the webUI, Telnet, or API, you must first identify its IP address. This article explains several methods for locating the IP address of Omega, Ultra, and MaxColor Series devices. The best method depends on whether the device is part of an existing AMP-standa…
04-Sep-2026
How to Perform a Device Point-to-Point Test (Omega, Ultra, and MaxColor Series)
Overview A point-to-point test connects one Just Add Power Encoder directly to one Decoder. It helps determine whether an audio or video problem remains when the installed switch and network cable run are removed from the connection. This procedure applies to Omega Series, Ultra Series, and MaxColor Series devices.…
01-Oct-2026
Spec Sheet - OM-515POE - 1080P Decoder w/ Stereo Audio Extraction
Model Number OM-515POE Product Page See product page for device information and specifications Go to Product Page
11-Feb-2025
Spec Sheet - OM-505POE - 1080P Standard Decoder
Model Number OM-505POE Product Page See product page for device information and specifications Go to Product Page
10-Feb-2025
Spec Sheet - OM-715POE - 1080P Encoder w/ USB, Stereo & HDMI Out
Model Number OM-715POE Product Page See product page for device information and specifications Go to Product Page
11-Feb-2025
Spec Sheet - OM-705POE - 1080P Standard Encoder
Model Number OM-705POE Product Page See product page for device information and specifications Go to Product Page
10-Feb-2025
Omega Series - DC Power Supply - Specifications
All devices in the Omega Series use the same format of power supply: * 4.7 to 18 Volts * 5.5mm outside, 2.1mm inside barrel connector * Positive tip * Enough Amps to produce 10 Watts - calculated by using Watts = Volts x Amps Power supplies with these specifications can be found at any electronics retailer that …
07-Apr-2026
