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⚠️  JADConfig will reach End of Support on January 1, 2027. View the official notice!   ⚠️

Showing articles from Series tag

SKU Comparison Chart for Omega Series Devices

Summary The Ultra Series devices from Just Add Power have updated SKU numbers, standardized across all distributor partners. The following chart provides a cross-reference between the previous SKUs and the updated SKUs. Comparison Chart Encoders Old Product SKU# New Product SKU# VBS-HDIP-705POE OM-705POE …

SKU Comparison Chart for Ultra Series Devices

Summary The Ultra Series devices from Just Add Power have updated SKU numbers, standardized across all distributor partners. The following chart provides a cross-reference between the previous SKUs and the updated SKUs. Comparison Chart Encoders Old Product SKU# New Product SKU# VBS-HDIP-707POE UL-707POE …

How to Identify the Model Number for Omega/Ultra Series Devices

Overview There are many ways to identify the model/SKU number of a Just Add Power Encoder or Decoder. These instructions will cover two ways to find this information: * Command Line Interface [CLI] * Physical Identification Command Line Interface [CLI] This function is only supported on Firmware B1.1.X and lat…

How to Capture Log Messages from an Encoder or Decoder (Omega, Ultra, and MaxColor Series)

Overview This procedure collects a complete, timestamped snapshot of system state and activity from a Just Add Power device. When captured consistently, these logs allow Support to verify system uptime, configuration state, and runtime behavior before, during, and after a reported issue. Following the steps below e…

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