How to Locate Device IP Address (Omega, Ultra, and MaxColor Series)
Overview Before accessing a Just Add Power device through the webUI, Telnet, or API, you must first identify its IP address. This article explains several methods for locating the IP address of Omega, Ultra, and MaxColor Series devices. The best method depends on whether the device is part of an existing AMP-standa…
14-Jul-2026
How to Identify the Model Number for Omega/Ultra Series Devices
Overview There are many ways to identify the model/SKU number of a Just Add Power Encoder or Decoder. These instructions will cover two ways to find this information: * Command Line Interface [CLI] * Physical Identification Command Line Interface [CLI] This function is only supported on Firmware B1.1.X and lat…
28-Jan-2026
How to View Log Messages from a Just Add Power Encoder or Decoder
Overview This procedure collects a complete, timestamped snapshot of system state and activity from a Just Add Power device. When captured consistently, these logs allow Support to verify system uptime, configuration state, and runtime behavior before, during, and after a reported issue. Following the steps below e…
08-Jan-2026
Ultra Series - Power Over Ethernet (POE) - Specifications
Overview Just Add Power Ultra devices that support Power Over Ethernet (POE) are classified as IEEE 802.3af devices, meaning they use no more than 12.95 watts. Power Usage POE usage varies depending on the features currently in-use * No live video (Encoder or Decoder) = 3-4 watts * Live video under standard con…
06-Feb-2025
Ultra Series - DC Power Supply - Specifications
All devices in the Ultra Series use the same format of power supply: * 4.7 to 18 Volts * 5.5mm outside, 2.1mm inside barrel connector * Positive tip * Enough Amps to produce 10 Watts - calculated by using Watts = Volts x Amps Power supplies with these specifications can be found at any electronics retailer that …
07-Apr-2026
How to Perform a Point-to-Point Test with Just Add Power Devices
Overview Just Add Power devices serve as critical endpoints within an AV distribution system, interfacing directly with both sources and displays. When diagnosing system issues, it is essential to isolate variables to accurately determine whether a Just Add Power device is contributing to the problem or if the fault…
29-May-2025
[Video] Standard Video Wall Setup for 3G Ultra and MaxColor Systems
* Overview * Video Overview A Just Add Power Standard Video Wall is made up of multiple displays that each have their own Receiver. The displays must be the same size and orientation and must be aligned edge-to-edge in a seamless rectangle. This setup allows a source to be viewed as a single-screen or any sizing w…
08-Dec-2023
Samsung Black Video After CEC/IP Power On
Overview Samsung displays have been experiencing a rare issue where sometimes the display only outputs black video after being powered on with CEC or IP. This issue is documented across multiple sources and models, in both Just Add Power systems and direct point-to-point connections where Just Add Power is not invol…
23-Mar-2026
Convert an Established Omega/Ultra JADConfig Single-Switch System to AMP
Overview JADConfig - released in 2011 and deprecated in 2022 - has assisted countless Installers with configuring Just Add Power systems. Starting with a group of unconfigured hardware, an Installer can build a fully-functional Just Add Power AV over IP matrix switching system in about 30 minutes. JADConfig systems…
22-May-2025
3G Ultra Receivers on the Same Switch Port
VLAN Switching In a VLAN Switching system, the A/V signal is switchport-based. This means that all Receivers connected to the same switch port will always show the same Transmitter. It also means that a port only has the bandwidth of a single A/V signal so the full 1Gbps of the network wire is available to it. No …
14-Apr-2022
