Applying 720p Custom EDIDs on Just Add Power Encoders
Overview Just Add Power EDIDs normally request a minimum output of 1080p or 4K. If your source device does not offer a 720p option in its own menu, you can force 720p by applying a 720p custom EDID to the connected Encoder . Warning: Applying a custom EDID immediately forces the source to re-handshake. The Encode…
01-Dec-2025
KVM Support Overview and System Architectures
Overview KVM support allows a USB Human Interface Device (HID) —such as a keyboard, mouse, or touchscreen—connected to a Decoder to send control input back to a device connected to an Encoder . When combined with native video switching, Just Add Power systems function as both an Audio/Video matrix and a…
22-Jun-2026
How to Modify the EDID for 2G Series Encoders
Overview 2G Series Encoders include built-in EDIDs to improve compatibility with a wide range of source devices. These EDIDs allow you to control how a source negotiates video and audio capabilities, helping ensure stable operation across different displays and system designs. There are three supported methods fo…
21-Jan-2026
How to Use On-Screen Display (OSD) on a Decoder (2G Series)
Overview On-Screen Display (OSD) allows a 2G Series Decoder to display text over the current video output. OSD messages can be used for room identification, notifications, troubleshooting, testing, and system automation. Unlike newer Just Add Power platforms, 2G Series systems use a fixed 640 × 480 pixel text fra…
14-Jul-2026
How to Reset to Factory Defaults for 2G Series Devices
Overview This article outlines the available methods to factory default a Just Add Power 2G Series device. Warning: Performing a factory default will immediately erase all configuration settings and reboot the device. This action does not prompt for confirmation. Choosing a Factory Default Method Use the metho…
04-May-2026
How to Use Image Pull
Overview Image Pull provides a preview of the HDMI video being processed by a Just Add Power Encoder or Decoder. The preview can be viewed in the device webUI, opened directly in a web browser, or displayed within a control system interface. Image Pull is also a useful troubleshooting tool. Comparing the preview fr…
17-Jul-2026
Just Add Power System Takeover Guide: Identification, Inventory, and Documentation
Overview When servicing an unfamiliar Just Add Power installation, the original system documentation may be unavailable, incomplete, or no longer reflect the equipment currently installed. Before making changes, gather information about the system hardware, switch connections, network settings, firmware, and control…
22-Jul-2026
