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2G Series Encoder-to-Decoder Latency
Overview Just Add Power Encoders convert HDMI signals into network packets for transport across the network. Decoders convert those packets back into HDMI for display. This encoding and decoding process introduces a small amount of video latency. Latency Specification 2G Series systems have approximately 37 milli…
26-Aug-2026
How to Identify the Model Number of a Device (2G Series and 2G Legacy Mode)
Overview There are many ways to identify the model/SKU number of a Just Add Power transmitter or receiver. These instructions will cover two ways to find this information: * Command Line Interface [CLI] * Physical Identification Command Line Interface [CLI] This function is only supported on Firmware A6.4.12 a…
02-Oct-2026
Spec Sheet - IRD2 - IR Dongle (2G Legacy Mode, Omega, and Ultra Series)
Model Number IRD2 Product Page See product page for device information and specifications. Go to Product Page
06-Oct-2026
How to Use On-Screen Display (OSD) on a Decoder (2G Series)
Overview On-Screen Display (OSD) allows a 2G Series Decoder to display text over the current video output. OSD messages can be used for room identification, notifications, troubleshooting, testing, and system automation. Unlike newer Just Add Power platforms, 2G Series systems use a fixed 640 × 480 pixel text fra…
14-Jul-2026
Just Add Power RS232 Debug Cable Pinout
Overview Just Add Power 2G Series, Omega Series, Ultra Series, and MaxColor Series devices have a 3-pin debug port used with an RS232 debug cable for DeBrick device recovery . This article shows where to find the port and provides the cable pinout. Debug Port Location On Omega Series, Ultra Series, and MaxColor S…
29-Sep-2026
How to Modify an Encoder EDID (2G Series and 2G Legacy Mode)
Overview 2G Series Encoders include built-in EDIDs to improve compatibility with a wide range of source devices. These EDIDs allow you to control how a source negotiates video and audio capabilities, helping ensure stable operation across different displays and system designs. There are three supported methods fo…
02-Oct-2026
How to Identify the Firmware Version of a Device (2G Series and 2G Legacy Mode)
Overview Knowing the firmware version running on your Just Add Power 2G Series Encoders and Decoders is essential when adding new devices, replacing hardware, or verifying compatibility within an existing system. Note: Several methods below require network access to the device. In many installations, this requir…
02-Oct-2026
How to Factory Default a Device (2G Series and 2G Legacy Mode)
Overview This article outlines the available methods to factory default a Just Add Power 2G Series device. Warning: Performing a factory default will immediately erase all configuration settings and reboot the device. This action does not prompt for confirmation. Choosing a Factory Default Method Use the metho…
02-Oct-2026
Serial RS232 Troubleshooting
Overview Use this article when serial commands sent through a Just Add Power device do not control the connected source or display, or when expected serial feedback is not received. Serial communication depends on the entire path between the control system and the endpoint device. Troubleshoot the path in order: ne…
31-Jul-2026
List of Firmware Versions for 2G Legacy Mode Systems
Overview This article lists firmware versions for Just Add Power 2G Series systems and provides hardware filename references for historical A Series firmware. For systems configured with AMP 2.0.0 or later , AMP applies L Series firmware to 2G Series devices and compatible Omega Series and Ultra Series devices t…
02-Oct-2026
