You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Device Management > 2G Series Device Management > How to Reset to Factory Defaults for 2G Series Devices
How to Reset to Factory Defaults for 2G Series Devices
print icon

Overview

Just Add Power 2G Series devices can be reset to factory default settings using one of the following methods:

  1. webUI

  2. Telnet

  3. Debug Cable


Default IP Configuration After Factory Reset:

  • IP Mode: Auto IP

  • IP Address: 169.254.x.x /16

  • Default Gateway: None

Note: Other factory default settings may vary depending on the device model and firmware version.


Method 1: webUI

  1. Access the webUI:
    To locate the IP address of the unit:

    • Decoder: Connect the HDMI output to a display. The IP address will appear in the bottom-right corner of the diagnostic screen.

    • Encoder: Configure the Encoder to view a Decoder, then disconnect the HDMI cable from the Encoder. The Encoder’s IP address (shown as Remote IP) will display on the Decoders's diagnostic screen.

    • Alternatively, use Bonjour Browser to discover the device’s IP address.

  2. Navigate to:
    System Tab > Utilities tab

  3. Execute Factory Reset:
    Click the Factory Default button under the Commands section.

    • WARNING! This action takes effect immediately with no confirmation prompt. The device will reboot and restore to factory default settings.

Method 2: Telnet

  1. Establish a Telnet/PuTTY Session:
    Open a Telnet/PuTTY connection to the device’s IP address on port 23. Use the same methods described above to determine the device IP.

  2. At the prompt (/usr/local/bin/ #), enter:
    reset_to_default.sh

    • To retain the current IP address while resetting all other settings (if supported by the firmware), use:
      reset_to_default.sh -ip

  3. The device will automatically reboot and apply factory default settings.

Method 3: Debug Cable

  1. Required Hardware:

    • Debug Cable

    • USB-Serial Adapter

  2. Connect:

    • Plug the USB-to-Serial adapter into your PC.

    • Connect it to the Debug Cable.

    • Attach the Debug Cable’s 3-pin Molex connector to the bottom of the Just Add Power device.

  3. Open a Terminal Emulator (e.g., PuTTY):

    • Baud Rate: 115200

    • Data Bits: 8

    • Parity: None

    • Stop Bits: 1

  4. At the Prompt (/#), enter:
    reset_to_default.sh

    • To retain the current IP address while resetting all other settings (if supported by the firmware), use:
      reset_to_default.sh -ip

  5. The device will reboot and load the factory default configuration.

scroll to top icon