Overview

There are three ways to Factory Default a unit:

1. Via the webUI
2. Via telnet
3. Via a Debug Cable

Just Add Power Factory Default IP Settings are:

• IP Mode: Auto IP
• IP Address: 169.254.x.x /16
• Default Gateway: None

Other Factory Default settings vary based on the model and the firmware version.

Follow the instructions below to reset a 3G Ultra device on Bx.x.x firmware (B2.0.0 and up) to Factory Defaults

Factory Default Via WebUI

1. Login to the webUI. There are a few ways to find the current IP address of an unknown device:
   • For a Receiver, connect the HDMI to a display and look in the bottom-right corner of the diagnostic screen for the RX.
   • For a Transmitter, set it to watch a Receiver then disconnect the HDMI cable from the Transmitter. The IP of the Transmitter will show up in the bottom-right corner of the diagnostic screen listed as TX.
   • Use Bonjour Browser to discover the IP address
2. Navigate to Device tab and the Device Commands card

   

3. Click on Full Reset to erase all settings, including IP settings
   • To retain the IP settings but reset all others, select Retain IP instead
4. Type 'yes' in the popup confirmation box to confirm
5. The unit will reboot and be accessible at default settings

Factory Default Via Telnet

1. Open a telnet session to the IP address of the device (port 23). There are a few ways to find the current IP address of an unknown device:
   • For a Receiver, connect the HDMI to a display and look in the bottom-right corner of the diagnostic screen for the RX.
   • For a Transmitter, set it to watch a Receiver then disconnect the HDMI cable from the Transmitter. The IP of the Transmitter will show up in the bottom-right corner of the diagnostic screen listed as TX.
   • Use Bonjour Browser to discover the IP address
2. When you get the prompt /usr/local/bin/ #, type the command reset_to_default.sh and hit Enter

   

   • If you want to retain the IP address but reset all OTHER settings, instead, type reset_to_default.sh -ip and hit Enter. This command is not supported on all firmware versions.
3. The unit will reboot and be accessible at the default settings

Factory Default Via Debug Cable

1. Acquire a Just Add Power Debug Cable and a USB-serial adapter
2. Connect the USB-serial adapter to your PC and to the Debug Cable, and connect the 3-pin molex connector to the bottom of the Just Add Power device

   

3. Open a terminal emulator program (like PuTTY) at speed 115200-8n1

   

4. When you get the command prompt / #, type the command reset_to_default.sh and hit Enter

   

   • If you want to retain the IP address but reset all OTHER settings, instead, type reset_to_default.sh -ip and hit Enter. This command is not supported on all firmware versions.
5. The unit will reboot and be accessible at the default settings