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Support will close at 3:00 pm Eastern on December 20th. Limited support will be available from 8:00 am to 6:00 pm on December 23rd, 26th, 27th, and 30th. Support will be closed December 24th, 25th, and 31st as well as New Year's Day.

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Troubleshooting

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folder-icon 2G Device Troubleshooting folder-icon Check Detected Audio Format folder-icon Coaxial to Ethernet Conversion folder-icon Connected - Waiting for video source folder-icon Connecting to Transmitter... folder-icon Diagnostic Report folder-icon Factory Default a Luxul Switch folder-icon HDMI over IP Common Mistakes folder-icon [LED Behavior] 2G+ Power and Data Lights both blinking folder-icon [LED Behavior] Power Light Heartbeat Blink folder-icon [LED Behavior] Solid Power Light, Blinking Data Light folder-icon [LED Behavior] Solid Power Light, No Data Light folder-icon [LED Behavior] Solid Power Light, Solid Data Light folder-icon Network link is down folder-icon Performing a Just Add Power Device Swap Test folder-icon Programmatically determine if a display is On or Off
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