You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
You are viewing the article in preview mode. It is not live at the moment.

⚠️  JADConfig will reach End of Support on January 1, 2027. View the official notice!   ⚠️

Showing articles from No Video tag

Troubleshoot a Just Add Power System (Omega, Ultra, and MaxColor Series)

Overview Start here when a Just Add Power system has no picture, no audio, missing devices, access problems, switching problems, or intermittent video and audio. Choose a symptom, complete the initial checks, then follow the linked procedure. * No Video, No Picture, or Black Screen * No Audio * Device Not Found …

Section: Troubleshooting & Recovery

Last Updated at

13-Oct-2026

Tags: Troubleshooting System Diagnostics No Video Black Screen No Audio Device Discovery Device Access Source Switching Video Freezing Intermittent Audio Network Troubleshooting

How to Control the HDMI Out of a Decoder (2G Series and 2G Legacy Mode)

Overview There are times when installations require a receiver-side pitch black output or a paused still-frame. Commands have been included below for such circumstances. These commands are best applied via telnet (port 23). Requirements * Firmware: Version A6.x.x or later * Static Route: See link for more in…

Section: 2G Legacy Mode

Last Updated at

02-Oct-2026

Tags: Black Output No Video pause resume Play still stop video disable video No output kill video video mute darken video black black screen