⚠ JADConfig will reach End of Support on January 1, 2027. View the official notice ⚠
KVM Support Overview and System Architectures
Overview KVM support allows a USB Human Interface Device (HID) —such as a keyboard, mouse, or touchscreen—connected to a Decoder to send control input back to a device connected to an Encoder . When combined with native video switching, Just Add Power systems function as both an Audio/Video matrix and a…
22-Jun-2026
How to Factory Default a Device (Omega, Ultra, and MaxColor Series)
Overview This article outlines the available methods to factory default a Just Add Power Omega (OM), Ultra (UL), and MaxColor (MC) Series device. Minimum Supported Firmware: * Omega (OM) and Ultra (UL) Series: B1.1.0 or newer * MaxColor (MC) Series: MAX v3.5.2 or newer Note: Omega (OM) and Ultra (UL) Series…
04-May-2026
Convert an Established Omega/Ultra JADConfig Single-Switch System to AMP
Overview This article explains how to migrate an established single-switch Omega Series or Ultra Series system from JADConfig to an AMP Standardized configuration. The existing switch may be retained when it is supported by AMP and has enough ports for the completed system. If the existing switch is no longer avail…
05-Aug-2026
How to Check Display Connection Status on a Decoder (Omega, Ultra, MaxColor Series)
Overview Just Add Power Decoders monitor the HDMI Hot Plug Detect (HPD) status of the connected display. HPD indicates whether the display is presenting an active HDMI connection to the Decoder. Checking the HPD status can help verify whether the Decoder detects a connected display. This information is useful when …
09-Jul-2026
justOS HTTP API Overview (Omega, Ultra, and MaxColor Series)
Overview Just Add Power’s justOS HTTP API (justAPI) is a RESTful interface that allows external systems, scripts, and control platforms to monitor and interact with supported Devices. The API provides access to real-time device status, configuration settings, and command execution for both Encoders and Decoders. …
30-Apr-2026
Using the Built-In DHCP Server on Just Add Power Decoders
Overview The built-in DHCP Server on a Just Add Power Decoder can provide IP addresses to third-party network devices connected to the Just Add Power Device Network, such as control processors, displays, touch panels, streaming devices, and other network-enabled equipment. For more information about supported conne…
09-Jun-2026
Convert an Established Omega/Ultra JADConfig Stack-Switch System to AMP
Overview This article explains how to migrate an established Omega Series or Ultra Series system from a JADConfig Luxul switch stack to an AMP Standardized multi-switch configuration. The procedure separates the existing stacked switches, applies an individual AMP discovery configuration to each switch, reconnects …
05-Aug-2026
Ultra Series Decoder Comparison
Overview Ultra Series Decoders connect displays and other HDMI destinations to an Ultra Series Just Add Power system. All models provide the core video distribution capabilities of the Ultra Series, but their available connections and hardware features vary. Use the comparison tables below to select the appropriate…
15-Jul-2026
Supported Video Resolutions and Timings for Ultra Series Devices
Summary Ultra Series Devices are capable of the following maximum video settings: * Resolution: 4096 x 2160 * Refresh Rate: 30Hz @ 4K 60Hz @ 1080P 120Hz @ 720P * Color Depth: 12-bit * Color Space: 4:4:4 * HDR: HDR HDR10 HLG While the Ultra Series is capable of these individual maximum sett…
24-Sep-2025
Serial RS232 Troubleshooting
Overview Use this article when serial commands sent through a Just Add Power device do not control the connected source or display, or when expected serial feedback is not received. Serial communication depends on the entire path between the control system and the endpoint device. Troubleshoot the path in order: ne…
31-Jul-2026
