⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
Just Add Power RS232 Debug Cable Pinout
Overview Just Add Power 2G Series, Omega Series, Ultra Series, and MaxColor Series devices have a 3-pin debug port used with an RS232 debug cable for DeBrick device recovery . This article shows where to find the port and provides the cable pinout. Debug Port Location On Omega Series, Ultra Series, and MaxColor S…
29-Sep-2026
Configure an Artistic Video Wall with a Warp Engine Encoder
Overview An Artistic Video Wall combines displays of different sizes or orientations, with one or more displays positioned at an angle other than standard landscape or portrait orientation. The UL-737POE Warp Engine Encoder rotates video in 0.1-degree increments and scales the result before distributing it to…
02-Sep-2026
Ultra Series Decoder Comparison
Overview Ultra Series Decoders connect displays and other HDMI destinations to an Ultra Series Just Add Power system. All models provide the core video distribution capabilities of the Ultra Series, but their available connections and hardware features vary. Use the comparison tables below to select the appropriate…
15-Jul-2026
Serial RS232 Troubleshooting
Overview Use this article when serial commands sent through a Just Add Power device do not control the connected source or display, or when expected serial feedback is not received. Serial communication depends on the entire path between the control system and the endpoint device. Troubleshoot the path in order: ne…
31-Jul-2026
List of Firmware Versions for 2G Legacy Mode Systems
Overview This article lists firmware versions for Just Add Power 2G Series systems and provides hardware filename references for historical A Series firmware. For systems configured with AMP 2.0.0 or later , AMP applies L Series firmware to 2G Series devices and compatible Omega Series and Ultra Series devices t…
02-Oct-2026
How to Configure Decoder Scaler Settings (Omega, Ultra, and MaxColor Series)
Overview Omega Series, Ultra Series, and MaxColor Series Decoders include a built-in video scaler. The scaler allows each Decoder to adjust its HDMI output resolution to match the requirements of its connected display. This is useful when displays with different resolution capabilities are used in the same system. …
31-Jul-2026
How to Use Image Pull
Overview Image Pull provides a preview of the HDMI video being processed by a Just Add Power Encoder or Decoder. The preview can be viewed in the device webUI, opened directly in a web browser, or displayed within a control system interface. Image Pull is also a useful troubleshooting tool. Comparing the preview fr…
17-Jul-2026
How to Modify Encoder EDID (Omega, Ultra, and MaxColor Series)
Overview By default, Omega, Ultra, and MaxColor Series Encoders request the maximum supported audio and video formats available for the connected source device. While this behavior is suitable for most installations, certain scenarios may require alternative configurations, such as specific resolutions, color spaces…
10-Jun-2026
Ultra Series Encoder Comparison
Overview Ultra Series Encoders connect source devices to an Ultra Series Just Add Power system. All models provide the core video distribution capabilities of the Ultra Series, but their available connections, audio features, power options, and form factors vary. Use the comparison tables below to select the approp…
15-Jul-2026
Just Add Power System Takeover Guide: Identification, Inventory, and Documentation
Overview When servicing an unfamiliar Just Add Power installation, the original system documentation may be unavailable, incomplete, or no longer reflect the equipment currently installed. Before making changes, gather information about the system hardware, switch connections, network settings, firmware, and control…
22-Sep-2026
