⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
Overview This article explains how to migrate an established Omega Series or Ultra Series system from a JADConfig Luxul switch stack to an AMP Standardized multi-switch configuration. The procedure separates the existing stacked switches, applies an individual AMP discovery configuration to each switch, reconnects …
Overview Use this article when serial commands sent through a Just Add Power device do not control the connected source or display, or when expected serial feedback is not received. Serial communication depends on the entire path between the control system and the endpoint device. Troubleshoot the path in order: ne…
Overview Omega Series, Ultra Series, and MaxColor Series Decoders include a built-in video scaler. The scaler allows each Decoder to adjust its HDMI output resolution to match the requirements of its connected display. This is useful when displays with different resolution capabilities are used in the same system. …
Overview Image Pull provides a preview of the HDMI video being processed by a Just Add Power Encoder or Decoder. The preview can be viewed in the device webUI, opened directly in a web browser, or displayed within a control system interface. Image Pull is also a useful troubleshooting tool. Comparing the preview fr…
Overview By default, Omega, Ultra, and MaxColor Series Encoders request the maximum supported audio and video formats available for the connected source device. While this behavior is suitable for most installations, certain scenarios may require alternative configurations, such as specific resolutions, color spaces…
Overview When servicing an unfamiliar Just Add Power installation, the original system documentation may be unavailable, incomplete, or no longer reflect the equipment currently installed. Before making changes, gather information about the system hardware, switch connections, network settings, firmware, and control…
Overview Advanced Matrix Programmer (AMP) can configure a new Omega Series, Ultra Series, or MaxColor Series system on an existing managed network using Alternate Configuration . In an Alternate Configuration, AMP configures only the Just Add Power Encoders and Decoders. The Installer or network administrator is r…
Overview Apple TV devices expect specific video capabilities to be advertised by the display’s EDID. When connected through a Just Add Power system, the Apple TV reads the EDID from the Encoder . To ensure correct video output, the Encoder’s EDID settings must be configured according to the product series used:…
Overview AMP (Advanced Matrix Programmer) configures Omega, Ultra, and MaxColor Series devices into an HDMI matrix switching system. It is the modern replacement for JADConfig and supports both standardized and custom (alternate) configurations. If you were previously using JADConfig for Omega or Ultra systems, yo…
Overview CEC (Consumer Electronics Control) is an HDMI feature that allows devices to send control commands over the HDMI cable. In a simple point-to-point setup, this allows a TV remote to control a connected source device. CEC works well when a single source is connected directly to a single display. In an HDMI …