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Build a New Single-Switch System with AMP Standardized Configuration
Overview Use AMP to configure a new Standardized Configuration system with one supported network switch. AMP generates the switch configuration, verifies the connected Encoders and Decoders, and configures the system for video distribution. This procedure covers Omega Series, Ultra Series, MaxColor Series, and supp…
23-Oct-2026
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Serial RS232 Troubleshooting
Overview Use this article when serial commands sent through a Just Add Power device do not control the connected source or display, or when expected serial feedback is not received. Serial communication depends on the entire path between the control system and the endpoint device. Troubleshoot the path in order: ne…
31-Jul-2026
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List of Firmware Versions for 2G Legacy Mode Systems
Overview This article lists firmware versions for Just Add Power 2G Series systems and provides hardware filename references for historical A Series firmware. For systems configured with AMP 2.0.0 or later , AMP applies L Series firmware to 2G Series devices and compatible Omega Series and Ultra Series devices t…
02-Oct-2026
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How to Use Image Pull
Overview Image Pull provides a preview of the HDMI video being processed by a Just Add Power Encoder or Decoder. The preview can be viewed in the device webUI, opened directly in a web browser, or displayed within a control system interface. Image Pull is also a useful troubleshooting tool. Comparing the preview fr…
17-Jul-2026
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How to Configure Decoder Scaler Settings (Omega, Ultra, and MaxColor Series)
Overview Omega Series, Ultra Series, and MaxColor Series Decoders include a built-in video scaler. The scaler allows each Decoder to adjust its HDMI output resolution to match the requirements of its connected display. This is useful when displays with different resolution capabilities are used in the same system. …
31-Jul-2026
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How to Modify Encoder EDID (Omega, Ultra, and MaxColor Series)
Overview By default, Omega, Ultra, and MaxColor Series Encoders request the maximum supported audio and video formats available for the connected source device. While this behavior is suitable for most installations, certain scenarios may require alternative configurations, such as specific resolutions, color spaces…
10-Jun-2026
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Mosaic Video Wall Setup & Control (Omega, Ultra, and MaxColor Series)
Overview A Mosaic Video Wall allows displays of different sizes and positions to show different portions of a single video source. All displays must be mounted in either landscape or portrait orientation and may be rotated in 90° increments. Each display acts as a window into a larger virtual image called…
19-Oct-2026
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Just Add Power System Takeover Guide: Identification, Inventory, and Documentation
Overview When servicing an unfamiliar Just Add Power installation, the original system documentation may be unavailable, incomplete, or no longer reflect the equipment currently installed. Before making changes, gather information about the system hardware, switch connections, network settings, firmware, and control…
22-Sep-2026
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AppleTV 4K Settings & EDID
Overview Apple TV devices expect specific video capabilities to be advertised by the display’s EDID. When connected through a Just Add Power system, the Apple TV reads the EDID from the Encoder . To ensure correct video output, the Encoder’s EDID settings must be configured according to the product series used:…
09-Jul-2026
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Download Advanced Matrix Programmer (AMP) (2G Legacy Mode, Omega, Ultra, and MaxColor Series)
Overview Advanced Matrix Programmer (AMP) configures Just Add Power Encoders and Decoders into an HDMI matrix switching system. It supports Omega Series, Ultra Series, and MaxColor Series systems through Standardized Configuration and Alternate Configuration. AMP 2.0.0 adds support for 2G Series systems through A…
15-Oct-2026
⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
