⚠️ JADConfig will reach End of Support on January 1, 2027. View the official notice! ⚠️
KVM Support Overview and System Architectures
Overview KVM support allows a USB Human Interface Device (HID) —such as a keyboard, mouse, or touchscreen—connected to a Decoder to send control input back to a device connected to an Encoder . When combined with native video switching, Just Add Power systems function as both an Audio/Video matrix and a…
22-Jun-2026
How to Factory Default a Device (Omega, Ultra, and MaxColor Series)
Overview This article outlines the available methods to factory default a Just Add Power Omega (OM), Ultra (UL), and MaxColor (MC) Series device. Minimum Supported Firmware: * Omega (OM) and Ultra (UL) Series: B1.1.0 or newer * MaxColor (MC) Series: MAX v3.5.2 or newer Note: Omega (OM) and Ultra (UL) Series…
04-May-2026
How to Check Display Connection Status on a Decoder (Omega, Ultra, MaxColor Series)
Overview Just Add Power Decoders monitor the HDMI Hot Plug Detect (HPD) status of the connected display. HPD indicates whether the display is presenting an active HDMI connection to the Decoder. Checking the HPD status can help verify whether the Decoder detects a connected display. This information is useful when …
09-Jul-2026
justOS HTTP API Overview (Omega, Ultra, and MaxColor Series)
Overview Just Add Power’s justOS HTTP API (justAPI) is a RESTful interface that allows external systems, scripts, and control platforms to monitor and interact with supported Devices. The API provides access to real-time device status, configuration settings, and command execution for both Encoders and Decoders. …
30-Apr-2026
Using the Built-In DHCP Server on Just Add Power Decoders
Overview The built-in DHCP Server on a Just Add Power Decoder can provide IP addresses to third-party network devices connected to the Just Add Power Device Network, such as control processors, displays, touch panels, streaming devices, and other network-enabled equipment. For more information about supported conne…
29-Aug-2026
Serial RS232 Troubleshooting
Overview Use this article when serial commands sent through a Just Add Power device do not control the connected source or display, or when expected serial feedback is not received. Serial communication depends on the entire path between the control system and the endpoint device. Troubleshoot the path in order: ne…
31-Jul-2026
How to Configure Decoder Scaler Settings (Omega, Ultra, and MaxColor Series)
Overview Omega Series, Ultra Series, and MaxColor Series Decoders include a built-in video scaler. The scaler allows each Decoder to adjust its HDMI output resolution to match the requirements of its connected display. This is useful when displays with different resolution capabilities are used in the same system. …
31-Jul-2026
How to Use Image Pull
Overview Image Pull provides a preview of the HDMI video being processed by a Just Add Power Encoder or Decoder. The preview can be viewed in the device webUI, opened directly in a web browser, or displayed within a control system interface. Image Pull is also a useful troubleshooting tool. Comparing the preview fr…
17-Jul-2026
How to Modify Encoder EDID (Omega, Ultra, and MaxColor Series)
Overview By default, Omega, Ultra, and MaxColor Series Encoders request the maximum supported audio and video formats available for the connected source device. While this behavior is suitable for most installations, certain scenarios may require alternative configurations, such as specific resolutions, color spaces…
10-Jun-2026
Just Add Power System Takeover Guide: Identification, Inventory, and Documentation
Overview When servicing an unfamiliar Just Add Power installation, the original system documentation may be unavailable, incomplete, or no longer reflect the equipment currently installed. Before making changes, gather information about the system hardware, switch connections, network settings, firmware, and control…
26-Aug-2026
